[CLOUDGOUV-EU-WEST-1] OOS Latency
Investigating - We are investigating an issue related with latencies on PUT/GET operations on cloudgouv-eu-west-1 OOS.
Jun 06, 2025 - 10:28 CEST
Monitoring - We remain vigilant in monitoring the service to ensure latency does not return.
Jun 05, 2025 - 17:37 CEST
Identified - We are updating the status to Identified following the latency issue observed on the OOS platform.
Jun 05, 2025 - 16:51 CEST
Update - Incident are open again.
Latency issues are once again being observed on the OOS platform. Our teams are continuing their investigations to identify the cause and restore normal performance as soon as possible.
Jun 05, 2025 - 16:46 CEST
Update - Incident was closed
The latencies observed during the incident have disappeared following maintenance last night.
We continue to monitor the service to ensure that no latency reappears.
Jun 04, 2025 - 09:52 CEST
Monitoring - Yesterday night operation seems to have alleviated latency issues. We are still closely monitoring the situation
Jun 04, 2025 - 09:21 CEST
Investigating - We are currently investigating this issue.
Jun 03, 2025 - 10:35 CEST
eu-west-2 Operational
Outscale Object storage (OOS) Operational
Persistent storage Operational
API Operational
Web UI Operational
Public network Operational
Internal network Operational
Load Balancing Operational
Compute Operational
Metadata service Operational
Outscale Monitoring Service (OMS) Operational
DNS Operational
Accounting ? Operational
DirectLink Operational
OAPI Operational
Cockpit Operational
IAM Operational
Outscale Kubernetes as a Service (OKS) Operational
us-east-2 Operational
Outscale Object storage (OOS) Operational
Persistent storage Operational
API Operational
Web UI Operational
Public network Operational
Internal network Operational
Load Balancing Operational
Compute Operational
Metadata service Operational
Outscale Monitoring Service (OMS) Operational
DNS Operational
Accounting ? Operational
DirectLink Operational
Cockpit Operational
IAM Operational
OAPI Operational
us-west-1 Operational
Outscale Object storage (OOS) Operational
Persistent storage Operational
API Operational
Web UI Operational
Public network Operational
Internal network Operational
Load Balancing Operational
Compute Operational
Metadata service Operational
Outscale Monitoring Service (OMS) Operational
DNS Operational
Accounting ? Operational
Cockpit Operational
IAM Operational
ap-northeast-1 Operational
Outscale Object storage (OOS) Operational
Persistent storage Operational
API Operational
Web UI Operational
Public network Operational
Internal network Operational
Load Balancing Operational
Compute Operational
Metadata service Operational
Outscale Monitoring Service (OMS) Operational
DNS Operational
Accounting ? Operational
DirectLink Operational
Cockpit Operational
IAM Operational
cloudgouv-eu-west-1 Operational
Outscale Object storage (OOS) Operational
Persistent storage Operational
API Operational
Web UI Operational
Public network Operational
Internal network Operational
Load Balancing Operational
Compute Operational
Metadata service Operational
Outscale Monitoring Service (OMS) Operational
DNS Operational
Accounting ? Operational
DirectLink Operational
OAPI Operational
Cockpit Operational
IAM Operational
Outscale Kubernetes as a Service (OKS) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 8, 2025

No incidents reported today.

Jun 7, 2025

No incidents reported.

Jun 6, 2025
[CLOUDGOUV-EU-WEST-1] OOS Urgent Maintenance
Completed - The scheduled maintenance has been completed.
Jun 6, 20:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 20:00 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.
Jun 6, 15:09 CEST
Jun 5, 2025
[CLOUDGOUV-EU-WEST-1] Extended OOS Maintenance
Completed - The scheduled maintenance has been completed.
Jun 5, 00:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 23:45 CEST
Scheduled - Previous scheduled maintenance needs to be extended
We apologize for the inconvenience.
Jun 4, 23:43 CEST
Jun 4, 2025
[CLOUDGOUV-EU-WEST-1] OOS Maintenance
Completed - The scheduled maintenance has been completed.
Jun 4, 23:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 22:00 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.
May 15, 15:43 CEST
Jun 3, 2025
[CLOUDGOUV-EU-WEST-1] OOS Urgent Maintenance
Completed - The scheduled maintenance has been completed.
Jun 3, 21:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 20:00 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.
Jun 3, 11:41 CEST
Jun 2, 2025
[EU-WEST-2] OOS Maintenance
Completed - The scheduled maintenance has been completed.
Jun 2, 23:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 22:00 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.
May 15, 15:42 CEST
Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025

No incidents reported.

May 29, 2025

No incidents reported.

May 28, 2025
[US-EAST-2] OOS Maintenance
Completed - The scheduled maintenance has been completed.
May 28, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 08:00 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.
May 15, 15:29 CEST
[EU-WEST-2] Critical Network Maintenance
Completed - The second phase of maintenance has been successfully completed.
As of now, no impact has been observed for any of our clients.
A few remaining operations are still being finalized, but they have no effect on the availability or performance of your services.
May 28, 01:17 CEST
Update - As part of the ongoing network maintenance, our phone support may be temporarily unavailable.

Our teams remain reachable via Zendesk tickets or email, and are actively monitoring the situation in real time.

Thank you for your understanding.
May 27, 21:21 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 21:00 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.
May 27, 03:58 CEST
May 27, 2025
[US-WEST-1] OOS Maintenance
Completed - The scheduled maintenance has been completed.
May 27, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 08:00 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.
May 15, 15:28 CEST
[EU-WEST-2] Critical Network Maintenance
Completed - The scheduled network maintenance is now complete.
All operations proceeded as planned, with no service impact reported.
The environment is now fully operational.
May 27, 03:55 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 21:00 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.
May 22, 17:46 CEST
May 26, 2025
[CLOUDGOUV-EU-WEST-1] Incident OOS
Resolved - The adjustments and balancing of workloads on the S3 gateways carried out on 21/05 mitigated the problem.
May 26, 12:04 CEST
Update - The latencies observed remain stable. Active monitoring of the platform is still in progress.
May 23, 15:44 CEST
Update - We are seeing contained increases in latency over short periods. Outside of these periods, the platform is operating normally. We are continuing to monitor.
May 22, 15:21 CEST
Monitoring - Latency improvements early from this afternoon on Put and Get actions.
Latency improvements from 2PM on Listing actions.
Overall performances are back to normal levels.
We are continuing to monitor.
May 21, 15:23 CEST
Update - Update - We are continuing to work on a fix for this issue.
-> date du 21 mai à 13:00
May 21, 13:17 CEST
Update - Update - Further decreases in the latency of the cloudgouv region have been measured since 10:15. We are continuing to work on a fix for this issue.
-> date du 21 mai à 10:15
May 21, 13:17 CEST
Update - Update - An improvement in latency was noted. We are continuing to work on a fix for this issue.
-> date du 20 mai à 18:15
May 21, 13:17 CEST
Update - Update - We are continuing to work on a fix for this issue.
-> date du 20 mai à 12:30
May 21, 13:16 CEST
Investigating - Investigating - Since 20 May 2025 at 08:30, we have noticed an increase in latency on the cloudgouv region. Our teams are actively working on the problem.
May 21, 13:15 CEST
[AP-NORTHEAST-1] OOS Maintenance
Completed - The scheduled maintenance has been completed.
May 26, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 08:00 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.
May 15, 15:26 CEST
May 25, 2025

No incidents reported.

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