[EU-WEST-2] Dégradation performance Api
Update - La maintenance est désormais terminée et le problème est résolu.
L’API est de nouveau opérationnelle et nous continuons à surveiller attentivement la situation afin de garantir la stabilité du service.

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The maintenance is now complete and the issue has been resolved.
The API is fully operational again, and we are closely monitoring the situation to ensure service stability.
Jan 20, 2026 - 19:36 CET
Monitoring - Le fix a été appliqué. L’incident est maintenant résolu.
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The fix has been implemented. The incident is resolved now.
Jan 20, 2026 - 19:35 CET
Update - Afin de pouvoir absorber la forte charge actuelle et d’éviter un effet boule de neige, nous avons dû placer l’API en maintenance temporaire.
Nos équipes travaillent à un rétablissement dans les meilleurs délais.

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In order to handle the current high load and prevent a cascading effect, we have placed the API into temporary maintenance.
Our teams are working to restore service as quickly as possible.
Jan 20, 2026 - 19:20 CET
Investigating - L’API subit actuellement une forte charge, ce qui entraîne une latence accrue dans le traitement des requêtes.
Nos équipes travaillent activement à la résolution du problème.

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The API is currently experiencing high load, resulting in increased latency in request processing.
Our teams are actively working to resolve the issue.
Jan 20, 2026 - 18:57 CET
eu-west-2 Operational
Outscale Object storage (OOS) Operational
Persistent storage Operational
API Operational
Web UI Operational
Public network Operational
Internal network Operational
Load Balancing Operational
Compute Operational
Metadata service Operational
Outscale Monitoring Service (OMS) Operational
DNS Operational
Accounting Operational
DirectLink Operational
OAPI Operational
Cockpit Operational
IAM Operational
Outscale Kubernetes as a Service (OKS) Operational
us-east-2 Operational
Outscale Object storage (OOS) Operational
Persistent storage Operational
API Operational
Web UI Operational
Public network Operational
Internal network Operational
Load Balancing Operational
Compute Operational
Metadata service Operational
Outscale Monitoring Service (OMS) Operational
DNS Operational
Accounting Operational
DirectLink Operational
Cockpit Operational
IAM Operational
OAPI Operational
us-west-1 Operational
Outscale Object storage (OOS) Operational
Persistent storage Operational
API Operational
Web UI Operational
Public network Operational
Internal network Operational
Load Balancing Operational
Compute Operational
Metadata service Operational
Outscale Monitoring Service (OMS) Operational
DNS Operational
Accounting Operational
Cockpit Operational
IAM Operational
ap-northeast-1 Operational
Outscale Object storage (OOS) Operational
Persistent storage Operational
API Operational
Web UI Operational
Public network Operational
Internal network Operational
Load Balancing Operational
Compute Operational
Metadata service Operational
Outscale Monitoring Service (OMS) Operational
DNS Operational
Accounting Operational
DirectLink Operational
Cockpit Operational
IAM Operational
cloudgouv-eu-west-1 Operational
Outscale Object storage (OOS) Operational
Persistent storage Operational
API Operational
Web UI Operational
Public network Operational
Internal network Operational
Load Balancing Operational
Compute Operational
Metadata service Operational
Outscale Monitoring Service (OMS) Operational
DNS Operational
Accounting Operational
DirectLink Operational
OAPI Operational
Cockpit Operational
IAM Operational
Outscale Kubernetes as a Service (OKS) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[EU-WEST-2] Network Maintenance Jan 27, 2026 19:00-21:00 CET

FR] Une maintenance de notre infrastructure réseau est planifiée le 27 janvier 2026 de 19:00 à 21:00 (UTC+1)
Impact : Une augmentation temporaire de la latence réseau sera à prévoir durant la fenêtre de maintenance.
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[ENG] A maintenance on our network infrastructure is scheduled for January 27th, 2026 from 07:00 PM to 09:00 PM (UTC+1)
Impact: A temporary increase in network latency may be experienced during the maintenance window.
Posted on Jan 08, 2026 - 17:40 CET
Jan 21, 2026

No incidents reported today.

Jan 20, 2026
[EU-WEST-2] IaaS Service Upgrade
Completed - The scheduled maintenance has been completed.
Jan 20, 15:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 12:00 CET
Scheduled - [FR] La mise à jour de votre service IaaS est planifiée le 20 janvier 2026 de 12:00 à 14:00 (UTC+1)

Services impactés : Cockpit, calls API, API OKS
Impact : Veuillez vous attendre à une indisponibilité de 2 heures des actions Cockpit et des calls API au cours de l'opération, ainsi qu'à une indisponibilité de certaines actions sur l'API du service OKS : actions Create/Update/Upgrade/Delete sur Projects/Clusters. NB: les opérations au sein d'un cluster existant (via la kube-api du control plane de votre cluster) restent disponibles.
Actions à faire de votre part : Aucune action requise. Durant toute la durée de l'opération, vos ressources et instances resteront démarrées et accessibles.
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[ENG] The update of your IaaS service is scheduled for 20th January 2026 from 12:00 PM to 02:00 PM (UTC+1)

Impacted services: Cockpit, API calls, OKS API
Impact: Please expect 2 hours unavailability of Cockpit actions and API calls during the operation, including unavailability of certain actions on the OKS service API: Create/Update/Upgrade/Delete actions on Projects/Clusters. NB: The operations inside already created clusters (via kube-api of your cluster control plane) remain available.
Actions you need to do: No action required. Throughout the whole operation, your resources and instances remain running and available.
Jan 6, 14:54 CET
Jan 19, 2026
[CLOUDGOUV-EU-WEST-1] IaaS Service Upgrade
Completed - The scheduled maintenance has been completed.
Jan 19, 15:32 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 14:00 CET
Scheduled - [FR] La mise à jour de votre service IaaS est planifiée le 19 janvier 2026 de 14:00 à 16:00 (UTC+1)

Services impactés : Cockpit, calls API, API OKS
Impact : Veuillez vous attendre à une indisponibilité de 2 heures des actions Cockpit et des calls API au cours de l'opération, ainsi qu'à une indisponibilité de certaines actions sur l'API du service OKS : actions Create/Update/Upgrade/Delete sur Projects/Clusters. NB: les opérations au sein d'un cluster existant (via la kube-api du control plane de votre cluster) restent disponibles.
Actions à faire de votre part : Aucune action requise. Durant toute la durée de l'opération, vos ressources et instances resteront démarrées et accessibles.
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[ENG] The update of your IaaS service is scheduled for January 19th, 2026 from 02:00 PM to 04:00 PM (UTC+1)

Impacted services: Cockpit, API calls, OKS API
Impact: Please expect 2 hours unavailability of Cockpit actions and API calls during the operation, including unavailability of certain actions on the OKS service API: Create/Update/Upgrade/Delete actions on Projects/Clusters. NB: The operations inside already created clusters (via kube-api of your cluster control plane) remain available.
Actions you need to do: No action required. Throughout the whole operation, your resources and instances remain running and available.
Jan 6, 14:52 CET
Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026
[EU-WEST-2] Incident Api
Resolved - L'incident a été résolu.

This incident has been resolved.
Jan 16, 23:00 CET
Update - Nous continuons à surveiller la situation afin d’anticiper d’éventuelles erreurs futures.

We are continuing to monitor for any further issues.
Jan 16, 22:51 CET
Monitoring - Un fix a été implémenté et nous surveillions le résultat.

A fix has been implemented and we are monitoring the results.
Jan 16, 22:10 CET
Identified - L'erreur a été identifiée et un fix a été implémenté.

The issue has been identified and a fix is being implemented.
Jan 16, 21:01 CET
Update - Nous continuons d'investiguer sur l'incident.

We are continuing to investigate this issue.
Jan 16, 20:48 CET
Update - Nous continuons d'investiguer sur l'incident.

We are continuing to investigate this issue.
Jan 16, 20:21 CET
Update - Notre équipe continue de travailler sur l'incident.

Our team is still working on the issus.
Jan 16, 20:15 CET
Update - Nous continuons d'investiguer sur l'incident.

We are continuing to investigate this issue.
Jan 16, 19:48 CET
Investigating - Nous rencontrons actuellement un incident API, nous sommes en cours d'investigation.

We are currently facing a API incident, we are investigating.
Jan 16, 18:55 CET
Jan 15, 2026

No incidents reported.

Jan 14, 2026
[CLOUDGOUV-EU-WEST-1] Urgent API Maintenance
Completed - The scheduled maintenance has been completed.
Jan 14, 20:28 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 20:00 CET
Scheduled - [FR] Une maintenance urgente du service API est planifiée le 14 janvier 2026 de 20:00 à 20:30 (UTC+1).

Services impactés : Cockpit, calls API, API OKS
Impact : Une indisponibilité des actions Cockpit et des calls API au cours de l'opération
Une indisponibilité de certaines actions sur l'API du service OKS : actions Create/Update/Upgrade/Delete sur Projects/Clusters, les opérations au sein d'un cluster existant (via la kube-api du control plane de votre cluster) restent disponibles.
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[ENG] An urgent maintenance of the API service is scheduled for January 14th, 2026 from 08:00 PM to 08:30 PM (UTC+1).

Impacted services: API degradation, some API calls may take longer than usual
Impact: Unavailability of Cockpit actions and API calls during the operation
Unavailability of some actions on OKS Service API, such as: Create/Update/Upgrade/Delete actions over Projects/Clusters. NB: The operations inside already created clusters (via kube-api of your cluster control plane) remain available.
Jan 14, 14:54 CET
[US-EAST-2] IaaS Service Upgrade
Completed - The scheduled maintenance has been completed.
Jan 14, 12:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 10:00 CET
Scheduled - [FR] La mise à jour de votre service IaaS est planifiée le 14 janvier 2026 de 10:00 à 12:00 (UTC+1)

Services impactés : Cockpit, calls API
Impact : Veuillez vous attendre à une indisponibilité de 2 heures des actions Cockpit et des calls API au cours de l'opération.
Actions à faire de votre part : Aucune action requise. Durant toute la durée de l'opération, vos ressources et instances resteront démarrées et accessibles.
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[ENG] The update of your IaaS service is scheduled for January 14th, 2026 from 10:00 AM to 12:00 PM (UTC+1)

Impacted services: Cockpit, API calls
Impact: Please expect 2 hours unavailability of Cockpit actions and API calls during the operation.
Actions you need to do: No action required. Throughout the whole operation, your resources and instances remain running and available.
Jan 6, 14:56 CET
Jan 13, 2026
[AP-NORTHEAST-1] IaaS Service Upgrade
Completed - Maintenance is finished.
Jan 13, 17:59 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 17:00 CET
Scheduled - [FR] La mise à jour de votre service IaaS est planifiée le 13 janvier 2026 de 17:00 à 19:00 (UTC+1).

Services impactés : Cockpit, calls API
Impact : Veuillez vous attendre à une indisponibilité de 2 heures des actions Cockpit et des calls API au cours de l'opération.
Actions à faire de votre part : Aucune action requise. Durant toute la durée de l'opération, vos ressources et instances resteront démarrées et accessibles.
_______________________________________________________________________________________________
[ENG] The update of your IaaS service is scheduled for January 13th, 2026 from 05:00 PM to 07:00 PM (UTC+1)

Impacted services: Cockpit, API calls
Impact: Please expect 2 hours unavailability of Cockpit actions and API calls during the operation.
Actions you need to do: No action required. Throughout the whole operation, your resources and instances remain running and available.
Jan 6, 14:57 CET
Jan 12, 2026
[US-WEST-1] IaaS Service Upgrade
Completed - Maintenance Completed.
Jan 12, 13:36 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 12:00 CET
Scheduled - [FR] La mise à jour de votre service IaaS est planifiée le 12 janvier 2026 de 12:00 à 14:00 (UTC+1).

Services impactés : Cockpit, calls API
Impact : Veuillez vous attendre à une indisponibilité de 2 heures des actions Cockpit et des calls API au cours de l'opération.
Actions à faire de votre part : Aucune action requise. Durant toute la durée de l'opération, vos ressources et instances resteront démarrées et accessibles.
_______________________________________________________________________________________________
[ENG] The update of your IaaS service is scheduled for January 12th, 2026 from 12:00 PM to 02:00 PM (UTC+1).

Impacted services: Cockpit, API calls
Impact: Please expect 2 hours unavailability of Cockpit actions and API calls during the operation.
Actions you need to do: No action required. Throughout the whole operation, your resources and instances remain running and available.
Jan 6, 14:58 CET
Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

Jan 8, 2026

No incidents reported.

Jan 7, 2026

No incidents reported.

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