3DSOutscale Status page Status

All Systems Operational

eu-west-2 Operational

Outscale Object storage (OOS) Operational

Persistent storage Operational

API Operational

Web UI Operational

Public network Operational

Internal network Operational

Load Balancing Operational

Compute Operational

Metadata service Operational

Outscale Monitoring Service (OMS) Operational

DNS Operational

Accounting Operational

DirectLink Operational

OAPI Operational

Cockpit Operational

IAM Operational

Outscale Kubernetes as a Service (OKS) Operational

us-east-2 Operational

Outscale Object storage (OOS) Operational

Persistent storage Operational

API Operational

Web UI Operational

Public network Operational

Internal network Operational

Load Balancing Operational

Compute Operational

Metadata service Operational

Outscale Monitoring Service (OMS) Operational

DNS Operational

Accounting Operational

DirectLink Operational

Cockpit Operational

IAM Operational

OAPI Operational

us-west-1 Operational

Outscale Object storage (OOS) Operational

Persistent storage Operational

API Operational

Web UI Operational

Public network Operational

Internal network Operational

Load Balancing Operational

Compute Operational

Metadata service Operational

Outscale Monitoring Service (OMS) Operational

DNS Operational

Accounting Operational

Cockpit Operational

IAM Operational

ap-northeast-1 Operational

Outscale Object storage (OOS) Operational

Persistent storage Operational

API Operational

Web UI Operational

Public network Operational

Internal network Operational

Load Balancing Operational

Compute Operational

Metadata service Operational

Outscale Monitoring Service (OMS) Operational

DNS Operational

Accounting Operational

DirectLink Operational

Cockpit Operational

IAM Operational

cloudgouv-eu-west-1 Operational

Outscale Object storage (OOS) Operational

Persistent storage Operational

API Operational

Web UI Operational

Public network Operational

Internal network Operational

Load Balancing Operational

Compute Operational

Metadata service Operational

Outscale Monitoring Service (OMS) Operational

DNS Operational

Accounting Operational

DirectLink Operational

OAPI Operational

Cockpit Operational

IAM Operational

Outscale Kubernetes as a Service (OKS) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 8, 2025

No incidents reported today.

Aug 7, 2025

No incidents reported.

Aug 6, 2025

[EU-WEST-2] Incident API

Resolved - Depuis 14:00 nous observons un retour à la normale. La situation est stable depuis cette heure.
Nous clôturons l’incident.

Since 2:00 PM, we have observed a return to normal. The situation has been stable since that time.
We are closing the incident.
Aug 6, 20:28 CEST

Update - L’incident est désormais clôturé. La maintenance de OAPI et OKS est finalisée. Le statut reste en monitoring afin que nos équipes puissent continuer à suivre la situation.

The incident is now closed. Maintenance on OAPI and OKS has been completed. The status will remain in monitoring so our teams can continue to track the situation.
Aug 6, 13:51 CEST

Monitoring - Nous passons l'API en maintenance afin de traiter et corriger la source du problème.

We are putting the API under maintenance to address and correct the source of the problem.
Aug 6, 13:16 CEST

Update - Nous continuons d'investiguer sur l'incident.

We are continuing to investigate this issue.
Aug 6, 13:15 CEST

Update - Le service OKS est actuellement en maintenance pour maintenir un fonctionnement dégradé ( impossibilité de créer de nouvelle ressource ).

The OKS service is currently undergoing maintenance to maintain degraded operation ( impossibility to create new ressources).
Aug 6, 12:51 CEST

Investigating - Nous rencontrons actuellement un incident d'API, nous sommes en cours d'investigation. / We are currently facing an API incident, we are investigating.

We are currently experiencing an API incident and are investigating it.
Aug 6, 12:40 CEST

Aug 5, 2025

[CLOUDGOUV-EU-WEST-1] OOS Degraded performance

Resolved - Depuis 18:40 nous observons un retour à la normale. La situation est stable depuis cette heure.
Nous clôturons l’incident.

Since 6:40 p.m., we observed a return to normal. The situation has been stable since that time.
We are closing the incident.
Aug 5, 19:44 CEST

Identified - A 17:52 la root cause (activité cliente anormale) a été controlée. La situation n’est pas encore revenue à la normale mais devrait se stabiliser progressivement.

At 5:52 p.m., the root cause (abnormal customer activity) was controlled. The situation has not yet returned to normal but should gradually stabilize.
Aug 5, 18:32 CEST

Update - Nos investigations sont toujours en cours pour résoudre cette dégradation.

Our Investigation is still in progress to resolved this degradation .
Aug 5, 17:32 CEST

Investigating - Nous investiguons sur un incident causant des latences sur PUT and GET Objects sur OOS de CLOUDGOUV-EU-WEST-1.
Une consommation anormalement élevée du débit disponible impacte l'ensemble de la région depuis 10:30 avec une accalmie entre 11:00 et 11:25 puis une reprise des perturbations depuis 11:25.

We are investigating an incident causing latency on PUT and GET Objects on OOS of CLOUDGOUV-EU-WEST-1.
Abnormally high consumption of available bandwidth has been affecting the entire region since 10:30, with a lull between 11:00 and 11:25, followed by a resumption of disruptions since 11:25.
Aug 5, 13:26 CEST

Aug 4, 2025

[EU-WEST-2] Incident API

Resolved - The incident has been resolved and all services are operating normally.
L’incident est désormais résolu et tous les services fonctionnent normalement.
Aug 4, 17:41 CEST

Update - We are continuing to monitor for any further issues.
Aug 4, 17:40 CEST

Monitoring - The root cause has been identified, and we have implemented the necessary measures to restore the service. We are currently monitoring the situation to prevent any further occurrences.

La cause principale a été identifiée, et nous avons mis en place les mesures nécessaires pour rétablir le service. Nous surveillons actuellement la situation afin de prévenir toute nouvelle occurrence.
Aug 4, 17:37 CEST

Update - We are continuing to investigate this issue.
Aug 4, 17:29 CEST

Update - We are currently investigating the issue. This incident is also impacting our OKS service.
Nous sommes actuellement en train d'investiguer. Cet incident impacte également notre service OKS.
Aug 4, 17:15 CEST

Update - Our teams are mobilized and continue investigating.
Nos équipes sont mobilisées et continuent d'investiguer.
Aug 4, 17:13 CEST

Investigating - We are currently investigating this issue.
Nous sommes actuellement en cours d'investigation.
Aug 4, 17:00 CEST

[EU_WEST-2] OOS Degraded performance

Resolved - Aucune dégradation de latence n’a été constatée depuis la résolution de l’incident. Nous procédons donc à sa clôture.

No latency degradation has been observed since the issue was resolved. We are therefore closing the incident.
Aug 4, 09:12 CEST

Monitoring - Les performances sont revenues dans un statut nominal, nous continuons de surveiller la situation de prés.

Performances should be back up to nominal, we are closely monitoring the situation
Aug 1, 10:55 CEST

Investigating - Nous investiguons sur un incident causant des latences sur PUT and GET Objects sur OOS de EU-WEST-2

We are investigating an issue causing latencies on PUT and GET Objects on OOS EU-WEST-2
Aug 1, 10:43 CEST

Aug 3, 2025

No incidents reported.

Aug 2, 2025

No incidents reported.

Aug 1, 2025

Jul 31, 2025

No incidents reported.

Jul 30, 2025

No incidents reported.

Jul 29, 2025

[EU_WEST-2] OOS Degraded performance

Resolved - Aucune erreur 502 n'est observée depuis la résolution du problème. Nous clôturons l'incident.

No 502 errors have been recorded since the issue was resolved. We are closing the incident.
Jul 29, 10:56 CEST

Monitoring - Nous avons résolu le problème des erreurs 502. Nous surveillons de près la situation pour le moment.

We have solved the 502 errors issue. We are closely monitoring the situation for now
Jul 28, 13:32 CEST

Update - Nous poursuivons nos investigations.

We are continuing to investigate this issue.
Jul 28, 13:05 CEST

Investigating - Nous rencontrons des erreurs de type 502 sur toutes les opérations du service OOS dans la région eu-west-2 depuis 12h06, heure de Paris. Nous sommes en cours d'investigation.

We are encountering 502 errors on all operations on the OOS service on region eu-west-2 since 12:06 Paris time. We are investigating to solve this issue.
Jul 28, 12:20 CEST

Jul 28, 2025

Jul 27, 2025

No incidents reported.

Jul 26, 2025

No incidents reported.

Jul 25, 2025

No incidents reported.