The adjustments and balancing of workloads on the S3 gateways carried out on 21/05 mitigated the problem.
Posted May 26, 2025 - 12:04 CEST
Update
The latencies observed remain stable. Active monitoring of the platform is still in progress.
Posted May 23, 2025 - 15:44 CEST
Update
We are seeing contained increases in latency over short periods. Outside of these periods, the platform is operating normally. We are continuing to monitor.
Posted May 22, 2025 - 15:21 CEST
Monitoring
Latency improvements early from this afternoon on Put and Get actions. Latency improvements from 2PM on Listing actions. Overall performances are back to normal levels. We are continuing to monitor.
Posted May 21, 2025 - 15:23 CEST
Update
Update - We are continuing to work on a fix for this issue. -> date du 21 mai à 13:00
Posted May 21, 2025 - 13:17 CEST
Update
Update - Further decreases in the latency of the cloudgouv region have been measured since 10:15. We are continuing to work on a fix for this issue. -> date du 21 mai à 10:15
Posted May 21, 2025 - 13:17 CEST
Update
Update - An improvement in latency was noted. We are continuing to work on a fix for this issue. -> date du 20 mai à 18:15
Posted May 21, 2025 - 13:17 CEST
Update
Update - We are continuing to work on a fix for this issue. -> date du 20 mai à 12:30
Posted May 21, 2025 - 13:16 CEST
Investigating
Investigating - Since 20 May 2025 at 08:30, we have noticed an increase in latency on the cloudgouv region. Our teams are actively working on the problem.
Posted May 21, 2025 - 13:15 CEST
This incident affected: cloudgouv-eu-west-1 (Outscale Object storage (OOS)).