Monitoring - L'incident est désormais résolu. Les nouvelles machines virtuelles créées sur la région US-EAST-2 sont de nouveau accessibles depuis Internet. L'ensemble des services fonctionnent normalement. Nos équipes restent en surveillance active afin de garantir la stabilité du service. Nous nous excusons pour la gêne occasionnée.
The incident has been resolved. Newly created virtual machines in the US-EAST-2 region are now reachable from the Internet. All services are operating normally. Our teams will continue to monitor the situation to ensure service stability. We apologize for any inconvenience caused.
Apr 02, 2026 - 14:17 CEST
The incident has been resolved. Newly created virtual machines in the US-EAST-2 region are now reachable from the Internet. All services are operating normally. Our teams will continue to monitor the situation to ensure service stability. We apologize for any inconvenience caused.
Apr 02, 2026 - 14:17 CEST
Identified - La cause de l'incident a été identifiée. Nos équipes travaillent activement à la mise en place d'un correctif. Les nouvelles VM créées sur la région US-EAST-2 restent inaccessibles depuis Internet. Les VM existantes ne sont pas impactées. Une prochaine mise à jour sera communiquée dès que possible.
The root cause of the incident has been identified. Our teams are actively working on implementing a fix. Newly created VMs in the US-EAST-2 region remain unreachable from the Internet. Existing VMs are not impacted. A further update will be provided as soon as possible.
Apr 02, 2026 - 14:12 CEST
The root cause of the incident has been identified. Our teams are actively working on implementing a fix. Newly created VMs in the US-EAST-2 region remain unreachable from the Internet. Existing VMs are not impacted. A further update will be provided as soon as possible.
Apr 02, 2026 - 14:12 CEST
Update - L'incident est toujours en cours. Nos équipes travaillent activement à la résolution du problème. Les nouvelles VM créées sur la région US-EAST-2 restent inaccessibles depuis Internet. Les VM existantes ne sont pas impactées. Une prochaine mise à jour sera communiquée dès que possible.
The incident is still ongoing. Our teams are actively working on resolving the issue. Newly created VMs in the US-EAST-2 region remain unreachable from the Internet. Existing VMs are not impacted. A further update will be provided as soon as possible.
Apr 02, 2026 - 14:00 CEST
The incident is still ongoing. Our teams are actively working on resolving the issue. Newly created VMs in the US-EAST-2 region remain unreachable from the Internet. Existing VMs are not impacted. A further update will be provided as soon as possible.
Apr 02, 2026 - 14:00 CEST
Investigating - Les nouvelles machines virtuelles créées sur la région US-EAST-2 ne sont pas accessibles depuis Internet. Le réseau interne aux VM reste fonctionnel. Les VM existantes ne sont pas impactées et fonctionnent normalement.
Newly created virtual machines in the US-EAST-2 region are currently unreachable from the Internet. Internal VM networking remains functional. Existing VMs are not impacted and continue to operate normally.
Apr 02, 2026 - 12:37 CEST
Newly created virtual machines in the US-EAST-2 region are currently unreachable from the Internet. Internal VM networking remains functional. Existing VMs are not impacted and continue to operate normally.
Apr 02, 2026 - 12:37 CEST
eu-west-2
Operational
Outscale Object storage (OOS)
Operational
Persistent storage
Operational
API
Operational
Web UI
Operational
Public network
Operational
Internal network
Operational
Load Balancing
Operational
Compute
Operational
Metadata service
Operational
Outscale Monitoring Service (OMS)
Operational
DNS
Operational
Accounting
Operational
DirectLink
Operational
OAPI
Operational
Cockpit
Operational
IAM
Operational
Outscale Kubernetes as a Service (OKS)
Operational
us-east-2
Operational
Outscale Object storage (OOS)
Operational
Persistent storage
Operational
API
Operational
Web UI
Operational
Public network
Operational
Internal network
Operational
Load Balancing
Operational
Compute
Operational
Metadata service
Operational
Outscale Monitoring Service (OMS)
Operational
DNS
Operational
Accounting
Operational
DirectLink
Operational
Cockpit
Operational
IAM
Operational
OAPI
Operational
us-west-1
Operational
Outscale Object storage (OOS)
Operational
Persistent storage
Operational
API
Operational
Web UI
Operational
Public network
Operational
Internal network
Operational
Load Balancing
Operational
Compute
Operational
Metadata service
Operational
Outscale Monitoring Service (OMS)
Operational
DNS
Operational
Accounting
Operational
Cockpit
Operational
IAM
Operational
ap-northeast-1
Operational
Outscale Object storage (OOS)
Operational
Persistent storage
Operational
API
Operational
Web UI
Operational
Public network
Operational
Internal network
Operational
Load Balancing
Operational
Compute
Operational
Metadata service
Operational
Outscale Monitoring Service (OMS)
Operational
DNS
Operational
Accounting
Operational
DirectLink
Operational
Cockpit
Operational
IAM
Operational
cloudgouv-eu-west-1
Operational
Outscale Object storage (OOS)
Operational
Persistent storage
Operational
API
Operational
Web UI
Operational
Public network
Operational
Internal network
Operational
Load Balancing
Operational
Compute
Operational
Metadata service
Operational
Outscale Monitoring Service (OMS)
Operational
DNS
Operational
Accounting
Operational
DirectLink
Operational
OAPI
Operational
Cockpit
Operational
IAM
Operational
Outscale Kubernetes as a Service (OKS)
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
[CLOUDGOUV-EU-WEST-1, EU-WEST-2] Network Maintenance Apr 16, 2026 19:00 - Apr 17, 2026 04:00 CEST
[FR]
Une maintenance sur le composant Direct Link est planifiée le 16 avril 2026 de 19:00 à 17 avril 4:00 (UTC+2)
Région : cloudgouv-eu-west-1, eu-west-2
Services impactés : DirectLink
Impact : De possibles interruptions de moins de 10 minutes par DirectLink sont à prévoir pendant l’intervention.
Remarque : seuls les clients potentiellement impactés ont reçu une notification par email.
________________________________________________________________________________
[EN]
A maintenance on the Direct Link component is scheduled for April 16th, 2026 from 07:00 PM to April 17th, 04:00 AM (UTC+2)
Region: cloudgouv-eu-west-1, eu-west-2
Impacted services: DirectLink
Impact: Possible interruptions of less than 10 minutes via DirectLink may occur during the maintenance window.
Note: only customers potentially affected have received an email notification.
Posted on Mar 26, 2026 - 14:49 CET
Une maintenance sur le composant Direct Link est planifiée le 16 avril 2026 de 19:00 à 17 avril 4:00 (UTC+2)
Région : cloudgouv-eu-west-1, eu-west-2
Services impactés : DirectLink
Impact : De possibles interruptions de moins de 10 minutes par DirectLink sont à prévoir pendant l’intervention.
Remarque : seuls les clients potentiellement impactés ont reçu une notification par email.
________________________________________________________________________________
[EN]
A maintenance on the Direct Link component is scheduled for April 16th, 2026 from 07:00 PM to April 17th, 04:00 AM (UTC+2)
Region: cloudgouv-eu-west-1, eu-west-2
Impacted services: DirectLink
Impact: Possible interruptions of less than 10 minutes via DirectLink may occur during the maintenance window.
Note: only customers potentially affected have received an email notification.
Posted on Mar 26, 2026 - 14:49 CET