All Systems Operational

eu-west-2 Operational
Outscale Object storage (OOS) Operational
Persistent storage Operational
API Operational
Web UI Operational
Public network Operational
Internal network Operational
Load Balancing Operational
Compute Operational
Metadata service Operational
Outscale Monitoring Service (OMS) Operational
DNS Operational
Accounting Operational
DirectLink Operational
OAPI Operational
Cockpit Operational
IAM Operational
Outscale Kubernetes as a Service (OKS) Operational
us-east-2 Operational
Outscale Object storage (OOS) Operational
Persistent storage Operational
API Operational
Web UI Operational
Public network Operational
Internal network Operational
Load Balancing Operational
Compute Operational
Metadata service Operational
Outscale Monitoring Service (OMS) Operational
DNS Operational
Accounting Operational
DirectLink Operational
Cockpit Operational
IAM Operational
OAPI Operational
us-west-1 Operational
Outscale Object storage (OOS) Operational
Persistent storage Operational
API Operational
Web UI Operational
Public network Operational
Internal network Operational
Load Balancing Operational
Compute Operational
Metadata service Operational
Outscale Monitoring Service (OMS) Operational
DNS Operational
Accounting Operational
Cockpit Operational
IAM Operational
ap-northeast-1 Operational
Outscale Object storage (OOS) Operational
Persistent storage Operational
API Operational
Web UI Operational
Public network Operational
Internal network Operational
Load Balancing Operational
Compute Operational
Metadata service Operational
Outscale Monitoring Service (OMS) Operational
DNS Operational
Accounting Operational
DirectLink Operational
Cockpit Operational
IAM Operational
cloudgouv-eu-west-1 Operational
Outscale Object storage (OOS) Operational
Persistent storage Operational
API Operational
Web UI Operational
Public network Operational
Internal network Operational
Load Balancing Operational
Compute Operational
Metadata service Operational
Outscale Monitoring Service (OMS) Operational
DNS Operational
Accounting Operational
DirectLink Operational
OAPI Operational
Cockpit Operational
IAM Operational
Outscale Kubernetes as a Service (OKS) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[CLOUDGOUV-EU-WEST-1] IaaS Service Upgrade Mar 16, 2026 14:00-16:00 CET

[FR] La mise à jour de votre service IaaS est planifiée le 16 mars 2026 de 14:00 à 16:00 (UTC+1)

Services impactés : Cockpit, calls API, API OKS
Impact : Veuillez vous attendre à une indisponibilité de 2 heures des actions Cockpit et des calls API au cours de l'opération, ainsi qu'à une indisponibilité de certaines actions sur l'API du service OKS : actions Create/Update/Upgrade/Delete sur Projects/Clusters. NB: les opérations au sein d'un cluster existant (via la kube-api du control plane de votre cluster) restent disponibles.
Actions à faire de votre part : Aucune action requise. Durant toute la durée de l'opération, vos ressources et instances resteront démarrées et accessibles.
_______________________________________________________________________________________________
[ENG] The update of your IaaS service is scheduled for March 16th, 2026 from 02:00 PM to 04:00 PM (UTC+1)

Impacted services: Cockpit, API calls, OKS API
Impact: Please expect 2 hours unavailability of Cockpit actions and API calls during the operation, including unavailability of certain actions on the OKS service API: Create/Update/Upgrade/Delete actions on Projects/Clusters. NB: The operations inside already created clusters (via kube-api of your cluster control plane) remain available.
Actions you need to do: No action required. Throughout the whole operation, your resources and instances remain running and available.
Posted on Feb 26, 2026 - 11:47 CET

[EU-WEST-2] IaaS Service Upgrade Mar 17, 2026 12:00-14:00 CET

[FR] La mise à jour de votre service IaaS est planifiée le 17 mars 2026 de 12:00 à 14:00 (UTC+1)

Services impactés : Cockpit, calls API, API OKS
Impact : Veuillez vous attendre à une indisponibilité de 2 heures des actions Cockpit et des calls API au cours de l'opération, ainsi qu'à une indisponibilité de certaines actions sur l'API du service OKS : actions Create/Update/Upgrade/Delete sur Projects/Clusters. NB: les opérations au sein d'un cluster existant (via la kube-api du control plane de votre cluster) restent disponibles.
Actions à faire de votre part : Aucune action requise. Durant toute la durée de l'opération, vos ressources et instances resteront démarrées et accessibles.
_______________________________________________________________________________________________
[ENG] The update of your IaaS service is scheduled for 17th March 2026 from 12:00 PM to 02:00 PM (UTC+1)

Impacted services: Cockpit, API calls, OKS API
Impact: Please expect 2 hours unavailability of Cockpit actions and API calls during the operation, including unavailability of certain actions on the OKS service API: Create/Update/Upgrade/Delete actions on Projects/Clusters. NB: The operations inside already created clusters (via kube-api of your cluster control plane) remain available.
Actions you need to do: No action required. Throughout the whole operation, your resources and instances remain running and available.
Posted on Feb 26, 2026 - 11:50 CET
Mar 14, 2026

No incidents reported today.

Mar 13, 2026
[EU-WEST-2] API Incident
Resolved - Nos équipes ont identifié la cause racine : la perturbation était due à des problèmes de latence, qui ont désormais été entièrement résolus de notre côté. Nous nous excusons pour la gêne occasionnée et vous remercions de votre patience.

_______________________________________________________________________________________________

Our teams have identified the root cause: the disruption was caused by latency issues, which have now been fully resolved on our end. We apologize for any inconvenience this may have caused and thank you for your patience.
Mar 13, 15:59 CET
Investigating - Nous avons rencontré une perturbation partielle du service affectant l'API dans la région eu-west-2. L'incident s'est produit entre 13h15 et 13h50 UTC+1. Bien que le service soit pleinement rétabli, la cause racine n'a pas encore été identifiée. Nos équipes poursuivent leurs investigations et vous tiendront informés dès que de nouveaux éléments seront disponibles. Nous nous excusons pour la gêne occasionnée et vous remercions de votre patience.

_______________________________________________________________________________________________

We experienced a partial service disruption affecting the API in the eu-west-2 region. The incident occurred between 13:15 and 13:50 UTC+1. While the service has been fully restored, the root cause has not yet been identified. Our teams are continuing their investigations and will provide further updates as soon as more information becomes available. We apologize for any inconvenience this may have caused and thank you for your patience.
Mar 13, 14:21 CET
Mar 12, 2026

No incidents reported.

Mar 11, 2026
[US-EAST-2] IaaS Service Upgrade
Completed - The scheduled maintenance has been completed.
Mar 11, 11:02 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 10:00 CET
Scheduled - [FR] La mise à jour de votre service IaaS est planifiée le 11 mars 2026 de 10:00 à 12:00 (UTC+1)

Services impactés : Cockpit, calls API
Impact : Veuillez vous attendre à une indisponibilité de 2 heures des actions Cockpit et des calls API au cours de l'opération.
Actions à faire de votre part : Aucune action requise. Durant toute la durée de l'opération, vos ressources et instances resteront démarrées et accessibles.
_______________________________________________________________________________________________
[ENG] The update of your IaaS service is scheduled for March 11th, 2026 from 10:00 AM to 12:00 PM (UTC+1)

Impacted services: Cockpit, API calls
Impact: Please expect 2 hours unavailability of Cockpit actions and API calls during the operation.
Actions you need to do: No action required. Throughout the whole operation, your resources and instances remain running and available.
Feb 26, 11:44 CET
Mar 10, 2026
[AP-NORTHEAST-1] IaaS Service Upgrade
Completed - The scheduled maintenance has been completed.
Mar 10, 17:45 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 17:00 CET
Scheduled - [FR] La mise à jour de votre service IaaS est planifiée le 10 mars 2026 de 17:00 à 19:00 (UTC+1).

Services impactés : Cockpit, calls API
Impact : Veuillez vous attendre à une indisponibilité de 2 heures des actions Cockpit et des calls API au cours de l'opération.
Actions à faire de votre part : Aucune action requise. Durant toute la durée de l'opération, vos ressources et instances resteront démarrées et accessibles.
_______________________________________________________________________________________________
[ENG] The update of your IaaS service is scheduled for March 10th, 2026 from 5:00 PM to 7:00 PM (UTC+1).

Impacted services: Cockpit, API calls
Impact: Please expect 2 hours unavailability of Cockpit actions and API calls during the operation.
Actions you need to do: No action required. Throughout the whole operation, your resources and instances remain running and available.
Feb 26, 11:36 CET
[EU-WEST-2 ] API Maintenance
Completed - The scheduled maintenance has been completed.
Mar 10, 14:13 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 14:00 CET
Scheduled - [FR] La maintenance du service API est planifiée le 10 mars 2026 de 14:00 à 14:30 (UTC+1)
Services impactés : Cockpit, calls API, API OKS
Impact : Une indisponibilité des actions Cockpit et des calls API au cours de l'opération
Une indisponibilité de certaines actions sur l'API du service OKS : actions Create/Update/Upgrade/Delete sur Projects/Clusters, les opérations au sein d'un cluster existant (via la kube-api du control plane de votre cluster) restent disponibles.
_______________________________________________________________________________________________
[ENG] The maintenance of the API service is scheduled for March 10th, 2026 from 14:00 PM to 14:30 PM (UTC+1)
Impacted services: Cockpit, calls API, API OKS
Impact: Unavailability of Cockpit actions and API calls during the operation
Unavailability of some actions on OKS Service API, such as: Create/Update/Upgrade/Delete actions over Projects/Clusters, the operations inside already created clusters (via kube-api of your cluster control plane) remain available.
Feb 19, 11:41 CET
[EU-WEST-2] API Incident
Resolved - L’incident est résolu et le service fonctionne normalement. Merci pour votre patience.

The incident has been resolved and the service is operating normally. Thank you for your patience.
Mar 10, 10:18 CET
Monitoring - Le service API est de retour dans un état nominal, nous continuons de surveiller la situation.

The API service is back to normal, and we continue to monitor the situation.
Mar 9, 15:16 CET
Update - nos équipes travaillent toujours pour résoudre l'incident au plus vite.

Our teams are still working to resolve the incident as quickly as possible.
Mar 9, 14:37 CET
Update - Des dégradations du service API peuvent toujours se produire. nous travaillons toujours pour résoudre le problème

API service degradations may still occur. we still working to solved the issus
Mar 9, 14:07 CET
Identified - L'api est de nouveau accessible, nos équipes travaillent pour identifier les causes de l'incident.

The API is accessible again, and our teams are working to identify the causes of the incident.
Mar 9, 14:02 CET
Investigating - Un incident est actuellement en cours sur notre région, nos équipes sont actuellement mobilisées pour résoudre l'incident.

An incident is currently underway in our region, and our teams are currently mobilized to resolve it.
Mar 9, 13:58 CET
Mar 9, 2026
[EU-WEST-2] OKS API incident
Resolved - Le service OKS API fonctionne de nouveau normalement.
L'incident est désormais résolu.

The OKS API service is operating normally again.
The incident has now been resolved.
Mar 9, 20:30 CET
Update - Des solutions ont été mises en place pour permettre un rétablissement de la situation, nos équipes travaillent toujours pour un retour du service OKS API.

Solutions have been implemented to restore the situation; our teams are still working on bringing back the OKS API service.
Mar 9, 20:01 CET
Update - [FR] Pour limité l'impact durant la résolution de l'incident,
Le mode maintenance a été activé sur l'API du service OKS dans la région EU-WEST-2 pour réduire l'impact sur le service OKS.

• Les opérations de lecture sur les clusters (ou projects) restent disponibles via l'API du service OKS.
• Les opérations de type create, update/upgrade ou delete cluster (ou project) sont temporairement désactivées jusqu’à nouvel ordre via l'API du service OKS.
NB: les opérations au sein d'un cluster existant (via la kube-api du control plane de votre cluster) restent disponibles.


[ENG] to limit impact during the resolution,
Maintenance mode has been activated on the OKS service API in the EU-WEST-2 to reduce the impact to OKS services.
• Read operations on clusters ( or projects) remain available with OKS services API.
• Create, update/upgrade or deleted clusters ( or projects ) operations are temporarily disabled until further notice with OKS services API.
NB: The operations inside already created clusters (via kube-api of your cluster control plane) remain available.
Mar 9, 17:32 CET
Identified - Un incident impactant L'api du service OKS est actuellement en cours, une solution est en cours de recherche.

An incident affecting the OKS service API is currently underway, and a solution is being investigated.
Mar 9, 16:58 CET
[EU-WEST-2] OKS API maintenance Mode activated
Resolved - Suite au retour à un état nominal de l'api, le mode maintenance d'OKS est actuellement désactivé.
Retour à la normale du service.


Following the API’s return to a normal state, OKS maintenance mode is currently disabled.
The service is back to normal.
Mar 9, 15:23 CET
Identified - [FR] Suite à l'incident actuellement en cours sur la région EU-WEST-2 sur son API : https://status.outscale.com/incidents/qc9nt1vq1h5n


Le mode maintenance a été activé sur l'API du service OKS dans la région EU-WEST-2 pour réduire l'impact sur le service OKS.

• Les opérations de lecture sur les clusters (ou projects) restent disponibles via l'API du service OKS.
• Les opérations de type create, update/upgrade ou delete cluster (ou project) sont temporairement désactivées jusqu’à nouvel ordre via l'API du service OKS.
NB: les opérations au sein d'un cluster existant (via la kube-api du control plane de votre cluster) restent disponibles.


[ENG] Following the incident currently ongoing in the EU‑WEST‑2 region on its API : https://status.outscale.com/incidents/qc9nt1vq1h5n


Maintenance mode has been activated on the OKS service API in the EU-WEST-2 to reduce the impact to OKS services.
• Read operations on clusters ( or projects) remain available with OKS services API.
• Create, update/upgrade or deleted clusters ( or projects ) operations are temporarily disabled until further notice with OKS services API.
NB: The operations inside already created clusters (via kube-api of your cluster control plane) remain available.
Mar 9, 14:22 CET
[US-WEST-1] IaaS Service Upgrade
Completed - The scheduled maintenance has been completed.
Mar 9, 13:34 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 12:00 CET
Scheduled - [FR] La mise à jour de votre service IaaS est planifiée le 09 mars 2026 de 12:00 à 14:00 (UTC+1).

Services impactés : Cockpit, calls API
Impact : Veuillez vous attendre à une indisponibilité de 2 heures des actions Cockpit et des calls API au cours de l'opération.
Actions à faire de votre part : Aucune action requise. Durant toute la durée de l'opération, vos ressources et instances resteront démarrées et accessibles.
_______________________________________________________________________________________________
[ENG] The update of your IaaS service is scheduled for March 09th, 2026 from 12:00 PM to 02:00 PM (UTC+1).

Impacted services: Cockpit, API calls
Impact: Please expect 2 hours unavailability of Cockpit actions and API calls during the operation.
Actions you need to do: No action required. Throughout the whole operation, your resources and instances remain running and available.
Feb 26, 11:33 CET
Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026
[CLOUDGOUV-EU-WEST-1] Network Incident
Postmortem - Read details
Mar 10, 15:15 CET
Resolved - ------------------------------------------------------------------------------------------------------------
L'incident est maintenant résolu, nous clôturons cette page d'incident.

The incident is now resolved; we are closing this incident page.
Mar 5, 08:14 CET
Monitoring - ------------------------------------------------------------------------------------------------------------
[FR] Un incident réseau a affecté une partie limitée de notre région.
La communication dans notre région est actuellement revenue à la normale.
Nous continuons de surveiller la situation.

[EN] A network incident has affected a limited portion of our region.
Communication in our region has currently returned to normal.
We continue to monitor the situation.
Mar 4, 15:00 CET
Update - -----------------------------------------------------------------------------------------------------------------
[FR] Le mode maintenance a été activé sur l'API du service OKS dans la région cloudgouv-eu-west-1.
-Les opérations de lecture sur les clusters (ou projects) restent disponibles via l'API du service OKS.
- Les opérations de type create, update/upgrade ou delete cluster (ou project) sont temporairement désactivées jusqu’à nouvel ordre via l'API du service OKS.
NB: les opérations au sein d'un cluster existant (via la kube-api du control plane de votre cluster) restent disponibles.

[EN] Maintenance mode has been activated on the OKS service API in the cloudgouv-eu-west-1 region.
- Read operations on clusters ( or projects) remain available with OKS services API.
- Create, update/upgrade or deleted clusters ( or projects ) operations are temporarily disabled until further notice with OKS services API.
NB: The operations inside already created clusters (via kube-api of your cluster control plane) remain available.
Mar 4, 14:46 CET
Investigating - ------------------------------------------------------------------------------------------------------------
[FR] Un incident affecte actuellement la région. Nous enquêtons sur la situation.

[EN] We have currently a incident impacting the region. we are investigating the situation.
Mar 4, 14:45 CET
Mar 4, 2026
Mar 3, 2026

No incidents reported.

Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage