All Systems Operational

eu-west-2 Operational
Outscale Object storage (OOS) Operational
Persistent storage Operational
API Operational
Web UI Operational
Public network Operational
Internal network Operational
Load Balancing Operational
Compute Operational
Metadata service Operational
Outscale Monitoring Service (OMS) Operational
DNS Operational
Accounting Operational
DirectLink Operational
OAPI Operational
Cockpit Operational
IAM Operational
Outscale Kubernetes as a Service (OKS) Operational
us-east-2 Operational
Outscale Object storage (OOS) Operational
Persistent storage Operational
API Operational
Web UI Operational
Public network Operational
Internal network Operational
Load Balancing Operational
Compute Operational
Metadata service Operational
Outscale Monitoring Service (OMS) Operational
DNS Operational
Accounting Operational
DirectLink Operational
Cockpit Operational
IAM Operational
OAPI Operational
us-west-1 Operational
Outscale Object storage (OOS) Operational
Persistent storage Operational
API Operational
Web UI Operational
Public network Operational
Internal network Operational
Load Balancing Operational
Compute Operational
Metadata service Operational
Outscale Monitoring Service (OMS) Operational
DNS Operational
Accounting Operational
Cockpit Operational
IAM Operational
ap-northeast-1 Operational
Outscale Object storage (OOS) Operational
Persistent storage Operational
API Operational
Web UI Operational
Public network Operational
Internal network Operational
Load Balancing Operational
Compute Operational
Metadata service Operational
Outscale Monitoring Service (OMS) Operational
DNS Operational
Accounting Operational
DirectLink Operational
Cockpit Operational
IAM Operational
cloudgouv-eu-west-1 Operational
Outscale Object storage (OOS) Operational
Persistent storage Operational
API Operational
Web UI Operational
Public network Operational
Internal network Operational
Load Balancing Operational
Compute Operational
Metadata service Operational
Outscale Monitoring Service (OMS) Operational
DNS Operational
Accounting Operational
DirectLink Operational
OAPI Operational
Cockpit Operational
IAM Operational
Outscale Kubernetes as a Service (OKS) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[CLOUDGOUV-EU-WEST-1, EU-WEST-2] Urgent Network Maintenance Mar 31, 2026 19:00-21:00 CEST

[FR]
Une maintenance sur le composant Direct Link est planifiée le 31 mars 2026 de 19:00 à 21:00 (UTC+2)
Région : cloudgouv-eu-west-1, eu-west-2
Services impactés : DirectLink
Impact : De possibles interruptions de moins de 10 minutes par DirectLink sont à prévoir pendant l’intervention.
Remarque : seuls les clients potentiellement impactés ont reçu une notification par email.
________________________________________________________________________________
[EN]
A maintenance on the Direct Link component is scheduled for March 31st, 2026 from 07:00 PM to 09:00 PM (UTC+2)
Region: cloudgouv-eu-west-1, eu-west-2
Impacted services: DirectLink
Impact: Possible interruptions of less than 10 minutes via DirectLink may occur during the maintenance window.
Note: only customers potentially affected have received an email notification.
Posted on Mar 25, 2026 - 14:14 CET

[CLOUDGOUV-EU-WEST-1, EU-WEST-2] Urgent Network Maintenance Apr 2, 2026 19:00-21:00 CEST

[FR]
Une maintenance sur le composant Direct Link est planifiée le jeudi 2 avril 2026 de 19:00 à 21:00 (UTC+2)
Région : cloudgouv-eu-west-1, eu-west-2
Services impactés : DirectLink
Impact : De possibles interruptions de moins de 10 minutes par DirectLink sont à prévoir pendant l’intervention.
Remarque : seuls les clients potentiellement impactés ont reçu une notification par email.
________________________________________________________________________________
[EN]
A maintenance on the Direct Link component is scheduled for April 2nd, 2026 from 07:00 PM to 09:00 PM (UTC+2)
Region: cloudgouv-eu-west-1, eu-west-2
Impacted services: DirectLink
Impact: Possible interruptions of less than 10 minutes via DirectLink may occur during the maintenance window.
Note: only customers potentially affected have received an email notification.
Posted on Mar 25, 2026 - 14:50 CET
Mar 25, 2026
[EU-WEST-2] Incident API
Resolved - Cet incident est désormais résolu. Notre API est à nouveau pleinement opérationnelle et fonctionne normalement.

Nous nous excusons pour la gêne occasionnée et vous remercions de votre patience.

_______________________________________________________________________________________________

This incident has been resolved. Our API is now fully operational and performing as expected.

We apologize for any inconvenience this may have caused and thank you for your patience throughout this incident.
Mar 25, 11:31 CET
Monitoring - L’API est actuellement sous surveillance. Nos équipes suivent attentivement son comportement et ses performances afin de garantir la stabilité du service.
______________________________________________________________________________________________

The API is currently being monitored. Our teams are closely monitoring its behavior and performance to ensure service stability.
Mar 24, 16:56 CET
Identified - Nous observons actuellement des temps de réponse dégradés sur notre API. Nos équipes sont mobilisées et travaillent activement à la résolution du problème.

Nous vous tiendrons informés de l'évolution de la situation. Merci pour votre compréhension.

_______________________________________________________________________________________________

We are currently experiencing degraded response times on our API. Our teams are fully mobilized and actively working to resolve the issue.

We will keep you informed as the situation evolves. Thank you for your understanding.
Mar 24, 14:34 CET
Mar 24, 2026
[CLOUDGOUV-EU-WEST-1] Urgent Network Maintenance
Completed - The scheduled maintenance has been completed.
Mar 24, 04:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 20:00 CET
Scheduled - [FR] Une maintenance de notre infrastructure réseau est planifiée le 23 mars 2026 de 20:00 à 24 mars 2026 à 04:00 (UTC+1)
Impact : De possibles perturbations réseau de quelques secondes pourraient survenir pendant la fenêtre de maintenance.
Actions à faire de votre part : Aucune action requise.

_______________________________________________________________________________________________
[EN] A maintenance on our network infrastructure is scheduled for March 23rd, 2026, from 8:00 PM to March 24th, 2026, 4:00 AM (UTC+1)
Impact: Possible network disruptions of a few seconds may occur during the maintenance window.
Actions you need to do: No action required.
Mar 17, 17:08 CET
Mar 23, 2026
Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026

No incidents reported.

Mar 19, 2026

No incidents reported.

Mar 18, 2026

No incidents reported.

Mar 17, 2026
[EU-WEST-2] IaaS Service Upgrade
Completed - The scheduled maintenance has been completed.
Mar 17, 13:38 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 12:00 CET
Scheduled - [FR] La mise à jour de votre service IaaS est planifiée le 17 mars 2026 de 12:00 à 14:00 (UTC+1)

Services impactés : Cockpit, calls API, API OKS
Impact : Veuillez vous attendre à une indisponibilité de 2 heures des actions Cockpit et des calls API au cours de l'opération, ainsi qu'à une indisponibilité de certaines actions sur l'API du service OKS : actions Create/Update/Upgrade/Delete sur Projects/Clusters. NB: les opérations au sein d'un cluster existant (via la kube-api du control plane de votre cluster) restent disponibles.
Actions à faire de votre part : Aucune action requise. Durant toute la durée de l'opération, vos ressources et instances resteront démarrées et accessibles.
_______________________________________________________________________________________________
[ENG] The update of your IaaS service is scheduled for 17th March 2026 from 12:00 PM to 02:00 PM (UTC+1)

Impacted services: Cockpit, API calls, OKS API
Impact: Please expect 2 hours unavailability of Cockpit actions and API calls during the operation, including unavailability of certain actions on the OKS service API: Create/Update/Upgrade/Delete actions on Projects/Clusters. NB: The operations inside already created clusters (via kube-api of your cluster control plane) remain available.
Actions you need to do: No action required. Throughout the whole operation, your resources and instances remain running and available.
Feb 26, 11:50 CET
Mar 16, 2026
[EU-WEST-2] Incident API / API Incident
Resolved - [FR]
L’incident est résolu et le service fonctionne normalement
________________________________________________________________
[EN]
The incident has been resolved and the service is operating normally
Mar 16, 18:00 CET
Monitoring - [FR]
L’API est actuellement sous surveillance. Nos équipes continuent de suivre attentivement son comportement et ses performances afin de garantir la stabilité du service.
________________________________________________________________

[EN]
The API is currently being monitored. Our teams are closely observing its behavior and performance to ensure service stability.
Mar 16, 17:22 CET
Update - [FR] Nos équipes continuent de surveiller activement la situation afin de garantir la stabilité du service. Des vérifications sont toujours en cours et nous restons mobilisés jusqu'à résolution complète.

Nous vous tiendrons informés dès qu'une nouvelle mise à jour sera disponible.

________________________________________________________________
[EN] Our teams continue to actively monitor the situation to ensure service stability. Checks are still ongoing and we remain fully mobilised until complete resolution.

We will keep you informed as soon as a new update is available.
Mar 16, 16:48 CET
Identified - [FR] Le service devrait être rétabli. Nos équipes travaillent toujours pour assurer la stabilité du service.
________________________________________________________________

[EN] The service should be restored. Our teams are still working to ensure the stability of the service.
Mar 16, 15:51 CET
Investigating - [FR] Nous rencontrons actuellement un incident d'API, nous sommes en cours d'investigation.
________________________________________________________________
[EN] We are currently experiencing an API incident and are investigating it.
Mar 16, 15:10 CET
[EU-WEST-2] OKS API : Read Mode activated
Resolved - Le mode lecture d’OKS pour l’API OKS a été désactivé.
Le service est désormais revenu à la normale.

OKS read mode for the OKS API has been disabled.
The service has now returned to normal.
Mar 16, 17:16 CET
Investigating - [FR] Suite à l'incident actuellement en cours sur la région EU-WEST-2 sur son API : https://status.outscale.com/incidents/rxhh2sf53vw1

Le mode lecture a été activé sur l'API du service OKS dans la région EU-WEST-2 pour réduire l'impact sur le service OKS.

• Les opérations de lecture sur les clusters (ou projects) restent disponibles via l'API du service OKS.
• Les opérations de type create, update/upgrade ou delete cluster (ou project) sont temporairement désactivées jusqu’à nouvel ordre via l'API du service OKS.
NB: les opérations au sein d'un cluster existant (via la kube-api du control plane de votre cluster) restent disponibles.


[ENG] Following the incident currently ongoing in the EU‑WEST‑2 region on its API : https://status.outscale.com/incidents/rxhh2sf53vw1


Read mode has been activated on the OKS service API in the EU-WEST-2 to reduce the impact to OKS services.
• Read operations on clusters ( or projects) remain available with OKS services API.
• Create, update/upgrade or deleted clusters ( or projects ) operations are temporarily disabled until further notice with OKS services API.
NB: The operations inside already created clusters (via kube-api of your cluster control plane) remain available.
Mar 16, 15:32 CET
[CLOUDGOUV-EU-WEST-1] IaaS Service Upgrade
Completed - The scheduled maintenance has been completed.
Mar 16, 15:26 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 14:00 CET
Scheduled - [FR] La mise à jour de votre service IaaS est planifiée le 16 mars 2026 de 14:00 à 16:00 (UTC+1)

Services impactés : Cockpit, calls API, API OKS
Impact : Veuillez vous attendre à une indisponibilité de 2 heures des actions Cockpit et des calls API au cours de l'opération, ainsi qu'à une indisponibilité de certaines actions sur l'API du service OKS : actions Create/Update/Upgrade/Delete sur Projects/Clusters. NB: les opérations au sein d'un cluster existant (via la kube-api du control plane de votre cluster) restent disponibles.
Actions à faire de votre part : Aucune action requise. Durant toute la durée de l'opération, vos ressources et instances resteront démarrées et accessibles.
_______________________________________________________________________________________________
[ENG] The update of your IaaS service is scheduled for March 16th, 2026 from 02:00 PM to 04:00 PM (UTC+1)

Impacted services: Cockpit, API calls, OKS API
Impact: Please expect 2 hours unavailability of Cockpit actions and API calls during the operation, including unavailability of certain actions on the OKS service API: Create/Update/Upgrade/Delete actions on Projects/Clusters. NB: The operations inside already created clusters (via kube-api of your cluster control plane) remain available.
Actions you need to do: No action required. Throughout the whole operation, your resources and instances remain running and available.
Feb 26, 11:47 CET
Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026
[EU-WEST-2] API Incident
Resolved - Nos équipes ont identifié la cause racine : la perturbation était due à des problèmes de latence, qui ont désormais été entièrement résolus de notre côté. Nous nous excusons pour la gêne occasionnée et vous remercions de votre patience.

_______________________________________________________________________________________________

Our teams have identified the root cause: the disruption was caused by latency issues, which have now been fully resolved on our end. We apologize for any inconvenience this may have caused and thank you for your patience.
Mar 13, 15:59 CET
Investigating - Nous avons rencontré une perturbation partielle du service affectant l'API dans la région eu-west-2. L'incident s'est produit entre 13h15 et 13h50 UTC+1. Bien que le service soit pleinement rétabli, la cause racine n'a pas encore été identifiée. Nos équipes poursuivent leurs investigations et vous tiendront informés dès que de nouveaux éléments seront disponibles. Nous nous excusons pour la gêne occasionnée et vous remercions de votre patience.

_______________________________________________________________________________________________

We experienced a partial service disruption affecting the API in the eu-west-2 region. The incident occurred between 13:15 and 13:50 UTC+1. While the service has been fully restored, the root cause has not yet been identified. Our teams are continuing their investigations and will provide further updates as soon as more information becomes available. We apologize for any inconvenience this may have caused and thank you for your patience.
Mar 13, 14:21 CET
Mar 12, 2026

No incidents reported.

Mar 11, 2026
[US-EAST-2] IaaS Service Upgrade
Completed - The scheduled maintenance has been completed.
Mar 11, 11:02 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 10:00 CET
Scheduled - [FR] La mise à jour de votre service IaaS est planifiée le 11 mars 2026 de 10:00 à 12:00 (UTC+1)

Services impactés : Cockpit, calls API
Impact : Veuillez vous attendre à une indisponibilité de 2 heures des actions Cockpit et des calls API au cours de l'opération.
Actions à faire de votre part : Aucune action requise. Durant toute la durée de l'opération, vos ressources et instances resteront démarrées et accessibles.
_______________________________________________________________________________________________
[ENG] The update of your IaaS service is scheduled for March 11th, 2026 from 10:00 AM to 12:00 PM (UTC+1)

Impacted services: Cockpit, API calls
Impact: Please expect 2 hours unavailability of Cockpit actions and API calls during the operation.
Actions you need to do: No action required. Throughout the whole operation, your resources and instances remain running and available.
Feb 26, 11:44 CET
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